2. Our details
The data controller in respect of our website is David Coles architects ltd [reg no: 623611175] of 2 Bank House, High Street, Olney, Buckinghamshire, MK46 4YY. You can contact the data controller by writing to David Coles architects ltd, 2 Bank House, High Street, Olney, Buckinghamshire, MK46 4YY, or sending an email to email@example.com.
3. How we collect or obtain personal information about you
We collect personal information about you when you provide it to us, such as through the use of our website and its features, when you contact us directly by email, phone, in writing, or via social media, when you appoint us to provide architectural or other services or by any other means by which you provide personal information to us.
Where permitted or authorised by law, we may also receive information about you from third parties such as affiliates, business partners, credit and fraud checking agencies, as well as third parties with whom we have had no prior contact.
4. Personal information we collect or obtain about you
The type of information we collect about you may include information such as:
Information we obtain from third parties will generally be your name and contact details but may include any additional information they provide to us, including (but not limited to) any of the types of information set out in the list above.
We may also obtain personal information about you from certain publicly accessible sources, including (but not limited to) the electoral register, online customer databases, business directories, Companies House, media publications, social media, websites and other publicly accessible sources.
5. How we use your personal information
We use your personal information to ensure that we can effectively and efficiently communicate with you when necessary, and to provide and improve the quality of our services.
We use your personal data in the following way:
6. How long we store your personal information
We store personal information for as long as necessary for the legitimate operation of the business and to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.
We do not hold data unnecessarily, and will respond to any subject access requests under the GDPR.
7. How we secure your personal information
Personal data DCa hold is treated as confidential and is held securely. Most of the data we hold is kept in encrypted / password protected / firewalled cloud-based systems. Paper documents containing personal data are kept in locked storage in the locked and alarmed office. Sensitive information is disposed of by shredding in house or through a legitimate shredding company which provides receipts for documents shredded.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
9. Transfer of your personal information to other countries and safeguards used
We do not transfer any personal information to other countries, unless there is a legitimate need to do so for the provision of architectural or other services under client appointment or instruction.
DCa is currently only operational in the United Kingdom.
10. Your rights in relation to your personal information
We recognise and acknowledge your rights under the GDPR, and will act on any legitimate request within one calendar month from the date of the request. This includes:
DCa does not engage in any automated decision making or profiling, nor does DCa track its clients over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
12. Changes to your information
Any changes made to the personal information held by us about you, will only be made should you notify us of a change in your personal details. For example, if you changed your telephone number and contacted us to let us know.
We will not change your information for any other purpose than to maintain our records as per the legitimate business interest we seek to achieve in holding any data.
13. Children’s Privacy
We do not seek to collect or distribute children’s information. We may have data obtained from children for the following reasons:
14. Information Commissioners Office
Should you require advice or have a complaint you have the right to raise concerns with the Information Commissioner’s Office which enforces data protection laws. You can telephone the ICO on 0303 123 1113 or via the ICO website.